Network Expert (m/f)

Nash direct GmbH supports many of Germanys leading organisations to source, recruit and manage the highly skilled IT and engineering talent they need to succeed in an increasingly technology-driven world.
We offer our employees promising career prospects and access to interesting and challenging technology roles throughout Germany.
For our client in the banking sector in Frankfurt, we are currently hiring Network Expert (m/f).

Reference Number: 324157
Start date: 1.4.2017
Location: Frankfurt
Duration: in a limited permanent position at Nash direct/Harvey Nash Group for 5 months with option to extend for another 3 months

Tasks:
* Support implementation phase of technical services, in specifications, integration, test, acceptance and deployment stages, focusing of aspects related to network integration, mainly for the Development network, which is a "mirror to the Production network:
- evaluate and execute changes and service requests according to provided operating procedures while maintaining agreed service levels and deadlines;
- contribute to the deployment of services in production by advising on the production impact of planned changes, assisting Data Centre Operations in the roll-out and post implementation;
- deploy, configure systems and environments, to integrate services under development with the standard infrastructural components and according to the service network design and network policies (zoning concept);
- document installation and operational procedures for further deployments in Data Centre Operations;
- review technical documentation related to network integration;
- ensure required resource requirements are understood and timely communicated to respective team leaders;
- liaise with technical teams for the acceptance and handover of service in production;
- support end-users during pilot phase for introduction of new services.

* Plan and support the relocation of network devises in the data centre (one-off activity).
* Support network operation, including monitoring, identifying and need for and performing preventive or remedial maintenance.
* Investigate, diagnose and resolve network incidents (2nd and 3rd level support) and problems using available tools and referring to external suppliers if required.
* Maintain accurate and up-to-date technical, configuration management, inventory and troubleshooting documentation related to business and technical services.
* Proactively identify and communicate improvements to services, technologies, processes and documentation.
* Plan, prepare and document of maintenance activities (such as hardware firmware, and software upgrades).
* Provide knowledge transfer to other colleagues in the Data Centre section and ensure sufficient documentation is available.
* Support design and preparation of recovery and contingency exercises to ensure system recovery in accordance with the predefined plans and documentation.

Your profile:
* Experience working in developing, implementing and operating DC-Hosting network-infrastructures or perimeter networks with transition of technical services to these networks.
* Experience working with: Cisco Switches and/or Checkpoint Firewalls and/or F5 BIG-IP Load Balancers.
* Experience working with ITIL processes, particularly change, incident and problem management.
* Very good command of English with proven drafting ability
* Good knowledge and experience of DNS would be an advantage.
* Good knowledge of WiFi and NAC technology would be an advantage.
* Advanced experience in technical documentation would be an advantage.
* Higher level of Cisco certification would be an advantage.
* Practise to align these ITIL processes to altered or new requirements would be an asset.
* Previous working experience at the ECB would be an advantage.
* Bachelors degree in information technology, computer science, information system security, or related disciplines would be an advantage.
* Working knowledge of MS Office (in particular Word, Excel and PowerPoint).

By joining us, you will benefit from:
- a market-oriented remuneration package in line with your skills and experience
- generous social benefits such as holiday and Christmas pay
- a varied role with challenging tasks
- a support team dedicated to you and your career progression

Were proud to build our company around creative and talented people who value our companys culture, the diversity of our projects and the attractiveness of our clients.
Our market-oriented salaries as well as our transparent and dedicated approach with our clients and candidates lay the basis for a long-term partnership with our employees.

We look forward to receiving your application and are available to you at your convenience for any questions or queries you might have about this role, [email protected].