Network/Data Engineer

RESPONSIBILITIES
Open, update and close trouble tickets
Requires a well-rounded knowledge of networking concepts, networking implementation, and software concepts and use.
Assists in the rapid assessment of both the nature and severity of customer problems and initiates calls to various support organizations as needed
Manage the installation and remote troubleshooting of Linux Servers and various manufacturers of switching and routing equipment.
Manage personal phone queue and handle multiple forms of electronic communication related to the project.
Maintains documentation of daily operations.
Install and test commercial networks.
Effectively communicate with clients and various levels of management.
Provide and document consistent accurate and detailed analysis of issues for each installation.
Assists in the collection of customer requested data such as traffic reports.
Experience with subnetting and be able to segment IPs into smaller groupings.

SKILLS:
QUALIFICATIONS
Bachelor's Degree or equivalent experience
BGP IP routing protocols and technologies and Call Center experience
CCNA Certification, CCNP Certification
Cisco 65xx - 76xx, Cisco and Juniper Multi-Services Platforms, Ethernet transport, IP Data Networking, IP routing technologies, Layer 2 Switching concepts, Layer 3 IP Networking, Microsoft Office Suites, SONET Technology