Network Analyst

NETWORK ANALYST MAYFIELD HEIGHTS, OH 6 Month Contract

Take your career to the next level with COMPUCOM. We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution.

The Network Analyst is responsible for ensuring high availability of all network equipment and services in Local Area Network (LAN), Wide Area Network (WAN), Security, Wireless (WLAN) and Converged Voice environments.

The Network Analyst will be responsible for ensuring consistent support and operation of all networking elements.

- LAN/WAN/WLAN/IP Telephony/Security equipment operation throughout the company
- Configuration and Operation of the converged voice and data environment
- Work with all responsible IT staff including other regional staff
- Continuous improvement of service availability
- Monitoring and meeting Service Level Agreements

This role is also responsible for:

- Ensuring compliance with company standards
- Promoting use of new technology to improve performance and reduce costs
- Troubleshooting all network elements
- Planning and management of upgrades and deployments
- Documentation of process and design

JOB REQUIREMENTS AND SKILLS

- Cisco Based LAN/WAN equipment
- Cisco IP telephony/PBX equipment
- Security concepts and principles
- Up-to-date IT industry understanding and knowledge
- Office software (Microsoft Windows, Microsoft Office, Lotus Notes, etc.)
- LAN/WAN/IP Telephony design to build experience
- Performance with respect to Network operation
- High availability services
- Meticulous with documentation, updating trouble tickets and follow up on work requests
- Cisco Certification (CCNA/CCNP) required
- Two or more years Cisco networking experience
- Understanding of Information Technology Infrastructure Library principles
- IP Address and DNS management
- Familiarity with F5 Global Traffic Manager
- Experience with MPLS
- VLAN Programming
- COS
- Netflow and flow analysis tools
- Must travel to and work from other company locations as required
- Must be part of on-call rotation of global support operations, and to carry a company-provided cell phone and/or pager on a rotational basis for providing support during non-business hours

ADDITIONAL COMPETENCIES

- Cooperation with other IT groups within the company
- Involvement in global initiatives
- Customer focused
- Analytical skills
- Up-to-date knowledge and understanding of the IT industry
- Fluent in English.
- Excellent organization
- Self-starter
- Team player
- Results-oriented
- Quality management
- Creative
- Negotiation
- Nurturing
- Adaptive to change
- Decision making
- Positive attitude

*CompuCom supports Employment Equity and Diversity* Dallas-based CompuCom Systems, Inc. is a leading provider of end user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow, and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America.