Murex Support Analyst - Murex v2.11/3.1, Investment Banking, FO

MUREX SUPPORT ANALYST - MUREX V2.11/3.1, INVESTMENT BANKING, FRONT OFFICE

A leading Investment Bank currently requires a Murex Support Analyst to join their team in London to work on a global team offering support for all areas of the bank that use Murex and bespoke software. This role sits within the Front Office with regular interaction with trading, and candidates with FO experience would be a preference.

DUTIES:

- Opportunity to work on a global team offering support for all areas of the bank that use Murex and bespoke software
- Monitoring and responding to queries in a group inbox in a timely manner and coordinate responses with other team members
- Recognise when serious or urgent issues need escalation
- Offering support to London users at their desks
- Actioning supervisor requests eg user access and profiles, portfolio permissions, user groups, processing templates
- Setting up static configuration in Murex eg inputting bonds, futures, credit and rate curve assignments, FX publications, generators
- Analysing problems raised by the users and providing solutions eg simulation issues, payment differences, rate fixings

MUST HAVE

- Murex GUI knowledge across versions 2.11 and/or 3.1
- Experience of dealing with users in front, middle and Back Office
- Willingness to follow documented processes and not take shortcuts
- Experience of working under occasional pressure
- General front to back banking knowledge
- Enthusiasm to learn and provide support

GOOD TO HAVE

- Support experience
- Knowledge of products eg bonds, futures, swaps
- Ability to juggle simultaneous work requests
- Murex supervisor experience

NOT ESSENTIAL BUT USEFUL (TRAINING WILL BE PROVIDED WHERE REQUIRED)

- Basic AQL
- Excel macros and add-ins
- Bloomberg
- Reuters
- MxML workflow
- SDM change release software
- Jira bug tracking software
- Experience of other trading/pricing systems particularly Wall St and ION, is an advantage