Murex Support Analyst - Investment Bank, London - £400 p/d

Murex support analyst - Investment Bank, London - £400 p/d

PB 1335

About the role:

-Opportunity to work on a global team offering support for all areas of the bank that use Murex and bespoke software
-Monitoring and responding to queries in a group inbox in a timely manner and coordinate responses with other team members
-Recognise when serious or urgent issues need escalation
-Offering support to London users at their desks
-Actioning supervisor requests eg user access and profiles, portfolio permissions, user groups, processing templates
-Setting up static configuration in Murex eg inputting bonds, futures, credit and rate curve assignments, FX publications, generators
-Analysing problems raised by the users and providing solutions eg simulation issues, payment differences, rate fixings

Requirements:

Must have:

-Murex GUI knowledge across versions 2.11 and/or 3.1
-Experience of dealing with users in front, middle and Back Office
-Willingness to follow documented processes and not take shortcuts
-Experience of working under occasional pressure
-General front to back banking knowledge
-Enthusiasm to learn and provide support

Good to have:

-Support experience
-Knowledge of products eg bonds, futures, swaps
-Ability to juggle simultaneous work requests
-Murex supervisor experience

Desired: (Not essential) - (training will be provided where required)

-Basic SQL
-Excel macros and add-ins
-Bloomberg
-Reuters
-MxML workflow
-SDM change release software
-Jira bug tracking software
-Experience of other trading/pricing systems particularly Wall St and ION, is an advantage

Please Note:

-Due to anticipated high volume of applications it is highly recommended that you submit your details ASAP to avoid disappointment
-Please only submit your details using the function available on the website
-If deemed suitable, your application will be taken forward and you will be contacted by the recruiter directly for a pre-screening telephone conversation. Any actions following the call will be agreed with the recruiter
-We value diversity and always appoint on merit.