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MS Outlook Systems Analyst

Eingestellt von Roc Search Limited

Gesuchte Skills: Support, Client, Network

Projektbeschreibung

Roc Search is currently recruiting for a MS Outlook Systems Analyst work for a client of mine in Prague, Czech Republic.

PURPOSE
Global Support for all deployed versions of the Microsoft Outlook Client Software at Company.

KEY RESPONSIBILITIES
*Supports the Microsoft Outlook Client Software services and supporting components (ie - O365 Exchange Platform, LYNC, Windows 7 etc.) offered to customers inside and outside of Global Infrastructure Services.
*Provides daily support direction and communications to external support team members within area of responsibility.
*Ensure external support team members have appropriate trainings, processes and tools necessary to perform job functions.
*Ensure effective collaboration between team members and other support teams within the GIS organization (ie - issues, resolutions, planned service interruptions etc.)
*Identifies and resolves problems that may impact daily operations.
*Provides support and assistance to customers to identify and resolve technical problems.
*Reviews and ensures compliance of technical operating instruction manuals, system documentation, work instructions, processes, standards and procedures.
*Performs technical analysis of Outlook Client performance bottlenecks, and software changes and makes recommendations for improvements.

KNOWLEDGE, SKILLS & EXPERIENCE

*As this is a support and operational position the ability to work different shifts and provide weekend on-call support is required.
*IT experience in operations and system management tasks, and creating PowerShell scripts.
*Extensive experience with Exchange, LYNC, Windows7/8 Network
*More than 2 year experience supporting a globally spanned (international) environment and 2 year proven leadership experience is a plus.
*Proven capability to work in an organization with direct and indirect reporting lines in a Matrix set-up
*Ability to communicate effectively and motivate team members
*As the role is part of a global organization, willingness for required travelling is important.

Location: Prague
Job Type: Contract
Duration: 6 months
Start Date: ASAP
Rate: 4500 CZK daily

Apply now for immediate consideration.

As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Roc Search Limited