MS Exchange Technical Support Specialist Job

MS EXCHANGE TECHNICAL SUPPORT SPECIALIST needed for a CONTRACT opportunity with Yoh's client located in San Diego, CA.

Top Skills You Should Possess:

- MS Exchange Server
- Technical Support
- Outstanding work ethic

What You'll Be Doing:

- Provide Tier I technical support for designated proprietary software products ensuring that service level and customer satisfaction agreements are met.
- This is primarily done over the phone and via email communications.
- Provide detailed and comprehensive incident documentation in Siebel incident tracking database.
- Proper escalation of incidents to management.

What You Need to Bring to the Table:

- Requires at least one year of experience in a similar position.
- Must have MS Exchange work experience.
- Troubleshooting Skills.
- Solid working knowledge of PC based computer hardware and software required; experience in a software development customer service environment preferred.
- Ability to work in a team based environment and multitask.
- Strong communication skills both verbal and written.
- Ability to work under pressure.
- Strong e-mail experience
- Experience with mobile devices

Get Hired, Apply Now!

RECRUITER: Matthew Lillestol

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_W2

J2W: INFOTECH

J2WBRSDIEGO

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Branch: IT & Telecom