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MS Exchange - Technical Support Job
Eingestellt von Yoh
Gesuchte Skills: Support, Client
Projektbeschreibung
TOP SKILLS YOU SHOULD POSSESS:
- Email configuration and migration experienc
- Customer Support
WHAT YOU'LL BE DOING:
- Provide Tier I technical support for designated proprietary software products ensuring that service level and customer satisfaction agreements are met
- This is primarily done over the phone and via email communications
- Provide detailed and comprehensive incident documentation in Siebel incident tracking database
- Proper escalation of incidents to management.
WHAT YOU NEED TO BRING TO THE TABLE:
- Requires at least one year of experience in a similar position
- MUST HAVE MS EXCHANGE WORK EXPERIENCE
- TROUBLESHOOTING SKILLS
- Solid working knowledge of PC based computer hardware and software required; experience in a software development customer service environment preferred
- Ability to work in a team based environment and multitask
- STRONG E-MAIL EXPERIENC
- Experience with mobile devices
WE ARE HIRING. APPLY NOW!
RECRUITER: Gomathi Bala (Gomes)
Yoh, a DayJ2W: PROF
TAX TERM: CON_W2J2WBRSDIEGO
Ref:
Branch: IT & Telecom
Projektdetails
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Einsatzort:
San Diego, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges