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MS Exchange - Technical Support Job

Eingestellt von Yoh

Gesuchte Skills: Support, Client

Projektbeschreibung

LEVEL 1 TECHNICAL SUPPORT SPECIALIST needed for a CONTRACT opportunity with Yoh's client located in the UTC AREA OF SAN DIEGO, CA.

TOP SKILLS YOU SHOULD POSSESS:

- Email configuration and migration experienc
- Customer Support

WHAT YOU'LL BE DOING:

- Provide Tier I technical support for designated proprietary software products ensuring that service level and customer satisfaction agreements are met
- This is primarily done over the phone and via email communications
- Provide detailed and comprehensive incident documentation in Siebel incident tracking database
- Proper escalation of incidents to management.

WHAT YOU NEED TO BRING TO THE TABLE:

- Requires at least one year of experience in a similar position
- MUST HAVE MS EXCHANGE WORK EXPERIENCE
- TROUBLESHOOTING SKILLS
- Solid working knowledge of PC based computer hardware and software required; experience in a software development customer service environment preferred
- Ability to work in a team based environment and multitask
- STRONG E-MAIL EXPERIENC
- Experience with mobile devices

WE ARE HIRING. APPLY NOW!

RECRUITER: Gomathi Bala (Gomes)

Yoh, a DayJ2W: PROF

TAX TERM: CON_W2J2WBRSDIEGO

Ref:

Branch: IT & Telecom

Projektdetails

  • Einsatzort:

    San Diego, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Yoh