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MR - MAC/PC Support Technician
Eingestellt von Peoplesourcer
Gesuchte Skills: Support, Iphone
Projektbeschreibung
POSITION DESCRIPTION:
QUALIFICATIONS:
In depth knowledge of HP, MAC/APPLE, DELL, SONY AND IBM COMPUTER CONFIGURATION AND DEPLOYMENT.
Setup and Configuration of MOBILE DEVICES (Blackberry, iPhone, iPod touch, iPad, Air Card, BES Server and Active Synch and Air Card).
Demonstrated knowledge of standard networking protocols, computing operating systems,
(b) monitor and update the status of various customer problems at any given time;
(c) provide a medium through which to share knowledge regarding the evaluation and correction of technical problems with other Production Support professionals; and
(d) capture data to be used by management and Senior BIT Production Support Specialists regarding problem trends, resolution time, costs, or other metrics.
Implement an acceptable solution that meets the customers needs in a timely manner.
Accurately report and track requests for services through to completion including follow up communication with the customer.
Projektdetails
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Einsatzort:
Atlanta, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
6 - 9 months
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Webentwicklung, Sonstiges