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Mobile Support Technician

Eingestellt von Brooksource

Gesuchte Skills: Iphone, Support

Projektbeschreibung

DURATION: 3 Month Contract w/extensions

PAR RATE: 13-14/hr.

LOCATION: Mason, OH

START DATE: ASAP

OVERVIEW:

This is to support iPhone/Droid rollout project for a customer. Worker would need to procure services/devices from mobile wireless carriers for new service and upgrades. IT Request Center and Clarify is used as well as carrier portals. Workers can be trained on the applications.  What is important is this person has experience in supporting Blackberries, iPhones and cell phones - mainly iPhones for this particular project.

RESPONSIBILITIES:

Work with carriers with transfers in and transfers out

Assist Authorized Users in migrating from one wireless device to another

Manage and maintain a listing of all wireless devices (active and inactive) to include a complete profile of the Authorized Users

Activate and deactivate mobile phone equipment, accessories, and services

Provide break/fix Equipment life cycle Services for Handheld Devices

Perform Equipment redeployment or disposal process, including the wiping of data

REQUIREMENTS:

1-2 years of experience with mobile devices (iPhone, Blackberry, Droid, etc)

Ability to present a positive, friendly, professional and knowledgeable image to the customer

Good understanding of Microsoft office applications (Word, Excel)

General understanding of wireless services, features and benefits of all services and devices offered

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Brooksource