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Migration Technician Job
Eingestellt von Yoh
Gesuchte Skills: Support, Sap
Projektbeschreibung
CLIENT OVERVIEW:
SAP was founded in 1972 and is today one of the world's largest independent business software providers and one of the three largest independent software companies based on market capitalization.
WHAT YOU'LL BE DOING:
- Provide stable IT environment to the end user community
- SLA adherence
- Customer Service Excellence, positive attitude
- Provide hardware support to end users´equipment (laptop/desktop, mobile phones)
- Provide software support to end users (general Microsoft applications and specific SAP applications)
- Provide support to general workspace equipment (ex.: mobile telephony, printers)
- Incident management in coordination with other support levels (1st & 3rd)
- Support end users with escalation of any support topics
- Interface with the User and other IT teams on specific problem solving (networking, server, etc.)
WHAT YOU NEED TO BRING TO THE TABLE:
- Previous End User Support experience of at least one to two (1 - 2) years
- Microsoft Windows 7 and most recent Office version
- Excellent Soft skills ability and has demonstrated this in escalation handling
- Excellent Customer Focus/customer oriented
- Escalation handling
- Basic Networking troubleshooting experience
- Knowledge sharing for best practice
- Compliance to Processes
OPPORTUNITY IS CALLING, APPLY NOW!
RECRUITER: Chad DiLella
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. If you are an individual with a disability and you require an accommodation in the application process, please email.
J2W: INFOTECH
Tax Term: CON_W2J2WSAPAM
Ref:
Enterprise: IT & Telecom
Projektdetails
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Einsatzort:
San Francisco, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
SAP Entwicklung, Sonstiges