Microsoft CRM Dynamics Developer/Designer

As part of our growing relationship with our large multinational customer base we are seeing an increasing demand for experienced professionals across a wide technology stack. Predominately within the Microsoft space.

We are currently looking for a Microsoft CRM Dynamics Developer/Designer for a customer based in the Dublin area, this customer is a specialist within the Pharma industry and are looking for the skills of an experienced CRM professional. This is initially a 6 month contract with a high possibility of extending.

SOME RESPONSIBILITIES WITHIN THE ROLE:

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Scope, define, develop and implement process creation
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Enhance & Improve within the Microsoft CRM Incorporating Business Analytics (BI) reporting
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Provide on the job training to designated staff ensuring skill transfer and ensure SOP's are completed in line with agreed process changes
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Scope and recommend changes that progress the client to meet its objectives of optimizing CRM use
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Review of changes and alter when required
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Support the development of CRM map/framework reflecting migration path to achieve optimal use
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Completion of SOP's

SOME EXPERIENCE REQUIRED:

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Minimum of 5 year's experience with Microsoft CRM Dynamics
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Candidates must have at least one current Microsoft certification in Dynamics.
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Strong experience in the areas of Scope, define, develop and implement process creation
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Strong problem solving and coding skills
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Excellent customer service skills