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MI Analyst - PPI - Complaints - Coventry - £400/day

Eingestellt von Campion Willcocks Limited

Gesuchte Skills: Client

Projektbeschreibung

ROLE - MI Analyst - PPI - Complaints - Coventry - £400/day

JOB SUMMARY

Our client, a leading UK retail bank require the services of a MI Analyst. The purpose of the role is to:  Manage the relationships, on behalf of the Lead FCA Change & Reporting Manager, with the banks complaints hardware and MI change programme (including expert knowledge of the Business Requirements).

JOB DESCRIPTION

The role holder(s) will be expected to gather and analyse extensive data, preparing reports when required.  This will require quickly gaining a technical understanding of the complaints data infrastructure.

Key duties will also involve attending and interacting at varying meetings & workshops, followed by providing summaries into the Lead FCA Change
- Perform ad hoc analysis to meet business requirements and project deadlines;
- Demonstrate and share advanced level knowledge on the overarching end-to-end complaint process to provide assurance of the detail behind volumes;
- Work to integrate reporting from various systems to develop unified, comprehensive view of the business;
- Assist on special customer centric initiatives.  This will involve chairing and establishing forums
- Work closely with system programmers to generate new reporting tools or modify current work products to optimize capabilities and improve efficiency;
- Assist the direct team with strategic and essential change (such as the 6 monthly FCA return and Retail Investment Advisor reporting);
- Influence and drive delivery from direct team members with responsibilities during pressure points

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client

Campion Willcocks Limited