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Member Services Representative Job
Eingestellt von Yoh
Gesuchte Skills: Network, Client
Projektbeschreibung
TOP SKILLS SHOULD YOU POSSESS:
- FLUENCY IN SPANISH OR TAGALOG REQUIRED
- Customer Services and Problem Solving Skills
WHAT YOU'LL BE DOING:
- Provide customer service to HPSM members/participants primarily on the phone
- Answer member/participant questions and/or refer the member/participant to the appropriate outside agency
- Educate members/participants about their rights and responsibilities
- Explain the benefits of the program, how the plan works, and how to get care
- Answer questions about provider network for appropriate product line
- Perform other duties as assigned
WHAT YOU NEED TO BRING TO THE TABLE:
- High School Diploma or Associates Degree
- Two (2) years of experience in a Customer Service Experience in a Call Center OR; Front Office experience in a health care setting
- Working knowledge of Managed Care, Medicare, or MediCal preferred
- SPANISH OR TAGALOG SPEAKING REQUIRED (FLUENCY - READ, WRITE, AND SPEAK)
- Excellent Customer Service and Problem Solving Skills
- Proficient with Computer and Microsoft Office Applications
WHAT'S IN IT FOR YOU?
We welcome you to be a part of the largest global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities.
- Medical, Dental & Vision Benefits
- 401K Retirement Saving Plan
- Life & Disability Insurance
- Direct Deposit & weekly EPayroll
- Employee Discount Programs
- Referral Bonus Programs
WHAT ARE YOU WAITING FOR? APPLY NOW!
RECRUITER:Annie Gill
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.
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Ref:
SFSF: HC
Projektdetails
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Einsatzort:
South San Francisco, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung