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Member Services Representative Job
Eingestellt von Yoh
Gesuchte Skills: Client, Network
Projektbeschreibung
THE BIG PICTURE - TOP SKILLS SHOULD YOU POSSESS:
- BILINGUAL IN ENGLISH AND SPANISH REQUIRED
- Customer Services and Problem Solving Skills
WHAT YOU'LL BE DOING:
- Provide customer service to HPSM members/participants primarily on the phone
- Answer member/participant questions and/or refer the member/participant to the appropriate outside agency
- Educate members/participants about their rights and responsibilities
- Explain the benefits of the program, how the plan works, and how to get care
- Answer questions about provider network for appropriate product line
- Perform other duties as assigned
WHAT YOU NEED TO BRING TO THE TABLE:
- High School Diploma or Associates Degree
- Two (2) years of experience in a Customer Service Experience in a Call Center OR; Front Office experience in a healthcare setting
- Working knowledge of Managed Care, Medicare, or MediCal preferred
- SPANISH SPEAKING REQUIRED (FLUENCY - READ, WRITE, AND SPEAK)
- Excellent Customer Service and Problem Solving Skills
- Proficient with Computer and Microsoft Office Applications
WHAT ARE YOU WAITING FOR? APPLY NOW!
RECRUITER:Annie Gill
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.
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Projektdetails
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Einsatzort:
South San Francisco, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung