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Member Services Representative Job

Eingestellt von Yoh

Gesuchte Skills: Client, Network

Projektbeschreibung

MEMBER SERVICES REPRESENTATIVE needed for a CONTRACT (Full-time OR part time) opportunity with Yoh's client located in South San Francisco, CA

THE BIG PICTURE - TOP SKILLS SHOULD YOU POSSESS:

- BILINGUAL IN ENGLISH AND SPANISH REQUIRED
- Customer Services and Problem Solving Skills

WHAT YOU'LL BE DOING:

- Provide customer service to HPSM members/participants primarily on the phone
- Answer member/participant questions and/or refer the member/participant to the appropriate outside agency
- Educate members/participants about their rights and responsibilities
- Explain the benefits of the program, how the plan works, and how to get care
- Answer questions about provider network for appropriate product line
- Perform other duties as assigned

WHAT YOU NEED TO BRING TO THE TABLE:

- High School Diploma or Associates Degree
- Two (2) years of experience in a Customer Service Experience in a Call Center OR; Front Office experience in a healthcare setting
- Working knowledge of Managed Care, Medicare, or MediCal preferred
- SPANISH SPEAKING REQUIRED (FLUENCY - READ, WRITE, AND SPEAK)
- Excellent Customer Service and Problem Solving Skills
- Proficient with Computer and Microsoft Office Applications

WHAT ARE YOU WAITING FOR? APPLY NOW!

RECRUITER:Annie Gill

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.

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Ref:

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Projektdetails

  • Einsatzort:

    South San Francisco, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Yoh