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Medior Business Analyst (Brussels)
Eingestellt von Anankei
Gesuchte Skills: Support
Projektbeschreibung
Je functie: Context
The IT Business Telephony (BT) team is part of the department IT Customer IntimacyDue to replacement of Mohamed TAWAB (leaving 24/12/2015)
Duration For a minimal period of 6Months with option to continue
Location
Brussels
Je profiel: Required knowledge / Experience
Education
Bachelor/Master or equivalent by experience.
Languages Requirement
French Good knowledge
Dutch Good knowledge
English Good knowledge
Experience
- You have a minimal a bachelor degree.
- You have experience in the financial sector as a business analyst, an (eventual) IT functional analyst.
- You have experience (at least 3 years) in the domains of Contact Centres.
- You can work independent, but have a good team spirit.
- You can provide support to project leader and/or asset manager.
- You have an analytical mind.
- You have at least some knowledge of Agile methods.
- You resist stress.
- You are accurate in your work, but also pragmatic and result minded.
- You have good oral and written communication skills.
Technical Experience
Mandatory
You have experience (at least 3 years) in the domains of Contact Centers
Preferable
Knowledge of ITIL
Business Experience
Mandatory
You have experience (at least 3 years) in the domains of Contact Centers
Soft skills
° Team player
° Quick self-starter, pro-active attitude
° Good Communication and Influencing skills
° Good analytical and synthesis skills
° Autonomy, commitment and perseverance
° Ability to work in a dynamic and multi-cultural environment
The IT Business Telephony (BT) team is part of the department IT Customer IntimacyDue to replacement of Mohamed TAWAB (leaving 24/12/2015)
Duration For a minimal period of 6Months with option to continue
Location
Brussels
Je profiel: Required knowledge / Experience
Education
Bachelor/Master or equivalent by experience.
Languages Requirement
French Good knowledge
Dutch Good knowledge
English Good knowledge
Experience
- You have a minimal a bachelor degree.
- You have experience in the financial sector as a business analyst, an (eventual) IT functional analyst.
- You have experience (at least 3 years) in the domains of Contact Centres.
- You can work independent, but have a good team spirit.
- You can provide support to project leader and/or asset manager.
- You have an analytical mind.
- You have at least some knowledge of Agile methods.
- You resist stress.
- You are accurate in your work, but also pragmatic and result minded.
- You have good oral and written communication skills.
Technical Experience
Mandatory
You have experience (at least 3 years) in the domains of Contact Centers
Preferable
Knowledge of ITIL
Business Experience
Mandatory
You have experience (at least 3 years) in the domains of Contact Centers
Soft skills
° Team player
° Quick self-starter, pro-active attitude
° Good Communication and Influencing skills
° Good analytical and synthesis skills
° Autonomy, commitment and perseverance
° Ability to work in a dynamic and multi-cultural environment
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Sonstiges