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Medior Business Analyst (Brussels)

Eingestellt von Anankei

Gesuchte Skills: Support

Projektbeschreibung

Je functie: Context
The IT Business Telephony (BT) team is part of the department IT Customer IntimacyDue to replacement of Mohamed TAWAB (leaving 24/12/2015)
Duration For a minimal period of 6Months with option to continue

Location
Brussels
Je profiel: Required knowledge / Experience

Education
Bachelor/Master or equivalent by experience.

Languages Requirement
French Good knowledge
Dutch Good knowledge
English Good knowledge

Experience
- You have a minimal a bachelor degree.
- You have experience in the financial sector as a business analyst, an (eventual) IT functional analyst.
- You have experience (at least 3 years) in the domains of Contact Centres.
- You can work independent, but have a good team spirit.
- You can provide support to project leader and/or asset manager.
- You have an analytical mind.
- You have at least some knowledge of Agile methods.
- You resist stress.
- You are accurate in your work, but also pragmatic and result minded.
- You have good oral and written communication skills.

Technical Experience
Mandatory
You have experience (at least 3 years) in the domains of Contact Centers

Preferable
Knowledge of ITIL

Business Experience
Mandatory
You have experience (at least 3 years) in the domains of Contact Centers

Soft skills
° Team player
° Quick self-starter, pro-active attitude
° Good Communication and Influencing skills
° Good analytical and synthesis skills
° Autonomy, commitment and perseverance
° Ability to work in a dynamic and multi-cultural environment

Projektdetails

  • Einsatzort:

    Brussel, Belgien

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

  • Skills:

    support

Anankei