Medical Information Executive

The individual will have previous pharmaceutical experience, or have a Ba in Pharmacy.

Frontline Medical Information Request management:
* Researching and responding to inquiries received via phone, email, internet or mail.
* Document the inquiry and response accurately and completely according to relevant Standard Operating Procedure (SOP)/ Work Instruction (WI), and regulatory guidelines.
* Responsible for identifying and recording, or triaging to responsible designee, adverse events and product quality complaints as well as processing fulfillment.

Escalated Enquiry Management:
* Exhibits broad knowledge of assigned therapeutic area and a solid understanding of pertinent disease state(s).
* Handles escalated MI inquiries from various sources.
* Creates and maintains MI documents by ensuring that responses are medically and scientifically accurate, timely, balanced, and meet customers' needs.
* Ensures the alignment of response documents to global/regional/local labeling and licensing for all the Countries we support.
* Maintains compliance with corporate and departmental trainings, SOPs and WIs.

Bachelor's degree in a science/health-related field (Pharmacy Degree Preferred).

Some Pharmacy/Hospital experience preferred

Medical Information/Pharmaceutical experience preferred

You must be fluent in either Norwegian and English or Finnish and English.

If you are interested in either of these roles please contact Jessica Warden-Brown on the contact details below.

To find out more about Real Staffing please visit www.realstaffing.com