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Medical Information Associate Job

Eingestellt von Yoh

Gesuchte Skills: Client

Projektbeschreibung

MEDICAL INFORMATION ASSOCIATE needed for a CONTRACT opportunity with Yoh's client located in PRINCETON, NJ.

WHAT YOU'LL BE DOING:

- Receive, document and respond (verbal and written) to incoming medical information requests from health care professionals, associates, and consumers
- Assist with goal of ensuring that all incoming calls are responded to within one hour by telephone and with two days by written correspondence.
- Enter approved responses into database of frequently asked questions to be used as a resource for the Medical information team
- Enter approved standard responses to recurring questions into database.
- Contribute to a climate within the department and with customers that conforms with the aims of the organization and promotes cooperative, productive, and innovative service
- Other activities as assigned

WHAT YOU NEED TO BRING TO THE TABLE:

- BS/PharmD Pharmacist with one to two (1-2) years medical information/call center experience or Pharmacy Technician with five to ten (5-10) years medical information/call center experience
- Ability to read and write in English.
- Capable with Microsoft Suite of programs including Word and Outlook, literature searching expertise, and the ability to utilize database software.
- Identifies problems in a timely manner; gathers and analyzes information skillfully works with manager to develop alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional customer situations; responds promptly to customer needs. Ability to plan, organize, prioritize, and execute multiple tasks within assigned objectives.
- Must be a self-starter.
- Responds promptly to customer needs; solicits customer feedback to improve service.
- Must be able to communicate effectively; listens and gets clarification.
- Shows respect and sensitivity for cultural differences.
- Remains open to others' ideas and tries new things.

OPPORTUNITY IS CALLING, APPLY NOW!

RECRUITER: Krista Leach

Yoh, a DayJ2W:CLINICALJ2WMIDATL

Ref:

SFSF: LS

Projektdetails

  • Einsatzort:

    Princeton, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client

Yoh