Medical Assistant, MA

LIFECARE HOSPICE

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PATIENTS AND FAMILIES ARE OFTEN HEARD SAYING, IT TAKES A SPECIAL PERSON TO DO THIS WORK. THE ACTS OF OUR SKILLED, COMPASSIONATE STAFF REVEAL, IT'S MORE THAN A JOB; IT'S A MISSION.

The Mission of LifeCare Hospice is to enhance the quality of life for patients and their families by providing them with compassionate care, support, and grief services during times of serious illness and loss.

LifeCare Hospice seeks a qualified Medical Assistant who, under the direction of the Clinical Program Director/Executive Director, assumes responsibility for planning and coordinating all internal and external patient care activities and support for the LifeCare Hospice Medical Director. Responsible for providing clerical support to the clinical program and all activities related to the management of the clinical medical records.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

- Enters all new admissions into the computer system,process admission paperwork and opens medical record.
- Tracks submission, receipt and filing of plans of care, histories and physicals, physician orders, certification statements and other chart documents as appropriate.
- Accepts and processes requests for consultation from all sources to palliative care and forwards to appropriate staff for evaluation for appropriateness.
- Schedules & coordinates Palliative Care Visits for Physician and Physician Assistant, as necessary.
- Provides telephone coverage for incoming calls from patients, caregivers, staff and physician offices and directs calls to the appropriate nurse.
- Assists with prescription orders/calls for Palliative Care and Hospice Care.
- Assists Physicians/PA with Palliative Care Clinic as allowed per medical assistant certificate.
- Prepares correspondence, agendas, reports as directed.
- Prepares weekly agenda for Interdisciplinary Team Meeting.
- Records and types minutes from clinical staff meetings and other meetings as assigned.
- Sends bi-weekly updates to attending physicians for all current patients.
- Assists in preparing copies of medical records for patients who are being admitted to an inpatient facility or who are residents of a nursing home.
- Performs data entry as needed.
- Provides Accounts Receivable daily with accurate information to support and ensure accuracy of billing activities.
- Participates in medical records compliance program.
- Provides clerical support to assigned staff.
- Supports and practices the policies and procedures of LifeCare Hospice.
- Monitors and maintains supply of clinical forms, admission packets and charts.
- Participates in quality improvement activities as requested.
- Performs all duties and other reasonably related duties of a medical assistant as assigned.
- Promotes a mutually respectful atmosphere by actively supporting fellow staff members

QUALIFICATIONS:

- Commitment to the hospice concept and philosophy of care.
- Graduate of an accredited medical assistant program - required.
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA), or willing to obtain certification - Preferred.
- Minimum 1 year of current experience as a medical assistant, preferably in a physician practice or hospital setting.
- Certification in Basic Cardiac Life Support (BCLS) (or willing to obtain)
- Communication skills -- verbal and written.
- Computer proficient with good typing skills.
- Ability to assess and respond to the needs of Hospice/Palliative Care patients and their caregivers.
- Ability to organize efficiently and establish priorities for work.
- Ability to perform detailed work in a timely manner with accuracy and thoroughness.

Visit our Website for more information about LifeCare Hospice and our benefits.