Medical Administrator

MEDICAL ADMINISTRATOR

LOCATION: UPAVON

SALARY: £18,000

Capita Plc is the UK's leading business process outsourcing company. Our goal is simple - to help our diverse customer base of public and private sector clients improve service to their customers and maintain our status as a leader in our market.

DUE TO THE NATURE OF OUR CLIENT'S BUSINESS ALL CANDIDATES MUST HAVE THE ABILITY TO GAIN SC CLEARANCE, THIS MEANS THAT YOU MUST HAVE BEEN A UK RESIDENT FOR AT LEAST THE LAST FIVE YEARS AND DURING THAT TIME HAVE NO MORE THAN THREE MONTHS OUT OF THE UK AT ANY ONE TIME.

As a Medical Administrator you will undertake professional clerical and administrative support duties regarding medical screening of Army applicants as part of the National Recruiting Centre (NRC) The role plays a vital part in the administration and smooth-running of the process of recruiting appropriate talent to join the Army.

Key elements of the role include

- Liaising with applicants, answering queries and assisting candidates through the medical aspects of the application process where required
- Interacting with colleagues and management teams as part of the wider Army recruitment service provision within the National Recruiting Centre
- Escalating issues or seeking guidance on specific cases from Team Leaders or medical contacts (Medical Experts, Chief Medical Officer etc.)
- Organising and storing paperwork, documents and computer-based information;
- Interacting with third party providers where appropriate (eg candidate GPs) as part of medical process fulfillment
- Filing and retrieving information and documents
- Data entry
- Typing letters
- Answering the phone and responding to queries (from both internal and external customers)
- Looking after visitors

ESSENTIAL SKILLS AND EXPERIENCE

- Excellent level of IT skills including the Microsoft package with the ability to learn new systems
- A high level of written and spoken English - excellent spelling and grammar

DESIRABLE SKILLS AND EXPERIENCE

- Experience of working within the healthcare arena
- Familiar with the Army (through a personal or family link perspective)
- Experience in training others on administrative tasks

PERSONAL ATTRIBUTES

- Focused and shows initiative
- Good at juggling tasks and prioritising
- A team player
- Methodical and organised
- Accurate with excellent attention to detail

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.