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Manufacturing System Support/Support Engineer

Eingestellt von Hyphen

Gesuchte Skills: Support, Engineer, Automotive

Projektbeschreibung

Manufacturing System Support/Support Engineer

The Successful Manufacturing System Support/Support Engineer will be responsible fro providing Manufacturing/IT Application Support & liaise with Various teams you will be liaison between IT support teams and customers across all business areas

There will be shift work involved covering 24/7 - 8 hour shifts.

Responsibilities includes
*To provide Application support
*To provide functional knowledge of manufacturing systems in support of change and development activities.
*First point of contact for the user touch-services and failure reported of any standard & non-standard devices.
Responsible for 1st level application support for manufacturing application, before incidents are escalated to Application team.
*Providing touch-services to other teams (network, DCH etc for end-user support)
*Replace faulty hardware both standard and non-standard., day to day issues with non standard devices like barcode scanners and other handheld devices like touch monitors (only swap and replacement not break-fix).
*Resolving issues related to application part of the standard image(MS Office applications, Active Directory etc)
*Co-ordinates for PC refresh activities
*Activities relating to installation of patches, packages (such as restarts required/communication to end- user etc) for application packaging team.
* fix minor issues, redirects the call to the concerned third party or another team.
*Routine floor-walk (pro active monitoring for specific devices)
*Printer related activities such as basic troubleshooting, changing printer cartridge for non-networked printers etc

Essential
IT Application support
MS Office applications, Active Directory etc
*Manage Incidents through Remedy Incident process and adhere to the agreed SLA's
*Manufacturing and Automotive Industry Knowledge
*PC refresh activities
Printer Support
*Basic PC, Windows and Networking Skills
Ability to work under pressure

If you have the above skills please apply

hy-phen Limited is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Hyphen