Manager Financial Analysis

DETAILS:

- The candidate must have a collaborative management style with the ability to build partnerships across client groups and key stakeholders in order to effectively influence and drive business performance.
- The candidate must also have very strong analytical and modelling skills, to lead business case creations and evaluation, and monitor value realization of the initiatives.
- Position will help the Business Services group deliver over $200 million is annual savings and excellent business services throughout the global organization.

RESPONSIBILITIES INCLUDE:

- Value Realization
- Assist in creation of business cases and scenario analyses, and monitor benefits realization
- Communicate with senior leaders on initiative performance versus business case, prepare and present executive summaries and talking points
- Facilitate reviews with senior management, and ensure collaboration across multiple geographies
- Use solid professional judgment to identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.

Planning, Reporting, and Analysis
- Administer budgeting and reporting process, including long range plans, overheads controlling, and intercompany recharge
- Collaborate with captive shared service center finance leads to consolidate financial planning and reporting for captive shared service centers and overheads
- Provide value-added financial analysis services to both internal and external customers.
- Assume responsibility for financial activities, including but not limited to preparing analytical studies on historical, forecast, and pro-forma financial data; developing comprehensive financial data reports and ad hoc reporting and analysis for both internal and external customers; and providing other needed expertise and reporting to accurately reflect and manage financial matters related to activities.
- Compile, organize and format data, including qualitative analysis required for internal and external reporting. Identify and research reporting issues, provide recommendations, assist with the adoption of new reporting requirements.
- Create executive management presentations summarizing financial information necessary for decision making and service provider governance
- Contract Management
- Manage service provider contracts, including amendments, changes, documentation and archival of contracts
- Work closely with global business process leaders, legal counsel, audit professionals, procurement, tax, and service provider leaders to ensure accurate and timely processing of new service and change requests and contract amendments
- Facilitate central review and approval of service provider invoices, monitor service provider direct billing to 70+ countries and ensure proper accrual and timely payment of invoices
- Provide first level escalation in resolving critical issues and disputes between company and service providers, especially those related to contract pricing and/or billing related matters
- As needed, develop communications for critical stakeholders within department and/or the service provider relative to changes to services, contract pricing, or compliance changes
- Maintain a solid understanding of all aspects of the contract and pertinent schedules/exhibits

KEY OUTCOMES FOR SUCCESS INCLUDE:

- Maximized value from service provider contracts
- Accurate financial reporting on services delivered
- Monitoring and timely resolution of management inquiries
- Timely preparation of financial reports, business case models and scenario analyses
- Timely and accurate responses and advice regarding financial aspects of the service contract and compliance matters
- Timely and accurate contract amendments, changes and associated documentation and archival
- Streamlined and documented new service and change request, contract and compliance processes
- Rapid resolution or escalation for all contract pricing related issues
- Ensure quality through complete and accurate documentation of work
- Drive continuous improvement by identifying, analysing, and improving existing processes within our organization to maximize opportunities for efficiency and effectiveness and meet new goals and objectives
- Help develop a strong team, capable of meeting or exceeding performance objectives

SKILLS:

REQUIREMENTS:

- Bachelor's degree in Finance or Accounting
- 6-8 years of experience in Finance, Strategy, and Project Management is required, outsourcing and/or consulting experience is preferred
- 3-5 years of BPO contract development and/or contract management experience
- At least 3 years managing people/teams
- Excellent analytical, financial modelling, conflict resolution, professional judgment, facilitation, and leadership skills
- Strong influencing and oral and written communication skills
- Ability to interpret contract language into simple, easy-to-understand terms
- Detail oriented and result-driven individual
- Ability to lead informal teams
- Strong team player who manages collaboratively with all stakeholders
- Experience leading and developing a staff of professionals located remotely and internationally
- Extensive practical system knowledge (Expert Excel, Modeling, PowerPoint, SAP
- Preferred: CPA or MBA Preferred Global Experience