Management Support Officer

For our client, a global banking company in Zurich, we are looking for

Management Support Officer

for 11 months

JOB DESCRIPTION: ROLE

We are seeking a pro-active Management Support Officer to undertake all aspects of invoice processing, including review, financial assignment, co-ordination and management of invoice approval workflow. Provide support to Global Business Management invoice processing team with invoice transactions and reporting through the local Swiss invoice process and tool, and other invoice tools as required. Responsibilities will include assisting invoice process transformation projects for Business Management operational model changes, and integration of Group Technology and Group Operations services.

DUTIES

The duties include, but are not limited to:

- Invoice processing, including review, financial assignment (coding), co-ordination and management of invoice approval workflow. Areas supported will vary, initially will include Global Production Services/Technology Services;
- Maintenance of the how to invoice help guides for Group Technology staff for updates to processes and tools, and assisting with communication on invoice processes;
- Invoice progress tracking and status reporting, including report provision upon request;
- Assisting Vendor Managers with (adhoc) Vendor` enquiries regarding invoice status;
- Support to Global Business Management invoice processing team with invoice transactions and reporting through the local Swiss invoice process and tool, and other invoice tools as required. This includes setting client data markers appropriately to enable next step processing of Swiss Invoices;
- Investigating invoice process/payment delays and chasing staff at all levels in the invoice workflow;
- Correct financial assignment of invoices (coding) using accruals and time booking information, liaising the financial and business contacts to facilitate assignment as required;
- Document management regarding invoices;
- Assist with ongoing GT operational model transformation, integration of Group Technology and Group Operations processes;
- Team working across all Group Technology
- Provision of key performance indicators and statistics for BAU activities deployed;
- Operate within Business management process requirements, promoting best practice, including use of the right tools and processes.

PERSONALITY PROFILE

Attention to detail, financial accuracy
Ability to work on own initiative
Good interpersonal and communication skills
Excellent time management and organisation skills
Able to prioritise effectively and efficiently
Comfortable liaising with people at all levels
A team player with a flexible approach to the role
Ability to meet deadlines
Prior banking experience with Business Management invoice tools beneficial

FOR MORE INFORMATION PLEASE CONTACT:

Klaudia Burdzy

(see below)