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Macintosh Desktop Support Tech
Eingestellt von CompuCom
Gesuchte Skills: Support, Vpn, Network
Projektbeschreibung
Take your career to the next level with COMPUCOM. We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution.
MAJOR JOB DUTIES:
- Test, image and clean desktops, laptops, monitors, printers, and other related hardware
- Maintain, analyze, and troubleshoot, software and computer peripherals
- Ability to setup, configure and add all hardware Assist Corporate Desk Side Support technicians with large IMACs
- Assure that all tickets requiring follow up work and/or calls receive appropriate attention
- Provide technical support to end users via telephone
- Back up and burn end user data
- Assist in developing and documenting improvements to current processes
- Assist coworkers in resolution of end users technical issues
- Assist coworkers in the execution of established processes and escalations
EDUCATION/EXPERIENCE:
- Macintosh experience REQUIRED
- High School Diploma or GED required
- Hardware troubleshooting
- Software troubleshooting
- Networking Routers, VPN, etc.
- Printers network and USB
- Windows 7 and 8
- Various Mac OS
- Office and Adobe
- Outlook and NT Profiles
- PCs and Macs
- Tablets and various wireless devices
- Macintosh experience
SKILLS AND COMPETENCIES:
- 3-5 years' experience in a break-fix environment
- Familiarity with standard concepts, practices, and procedures within a particular field
- Relies on limited experience and judgment to plan and accomplish goals
- Ability to lift and palletize heavy equipment (PCs, monitors, printers)
- Strong verbal and written communication skills
- A certain degree of creativity and latitude required
*CompuCom supports Employment Equity and Diversity*
Dallas-based CompuCom Systems, Inc. is a leading provider of end-user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America.
Projektdetails
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Einsatzort:
Hartford, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges