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Lync Support Engineer- Contract- Dublin
Eingestellt von IT Alliance Ltd
Gesuchte Skills: Support, Engineer
Projektbeschreibung
As part of our professional services offerings we are looking for an experienced Lync (UC) Support Engineer for a customer based in the Dublin city center area.
This is a full time contract role with IT. Alliance, we are a managed services company offering a broad catalog of services from Project Manager, Business Analysis, Systems Support (Fully Outsourced) and we also have a sister company specializing within the cloud computing sector.
This particular customer is about to engage upon a number of exciting projects within the business utilizing the latest in technologies one of which is Lync.
KEY RESPONSIBILITIES WITHIN THE ROLE:
- Analyse existing Lync Deployment and defining areas for improvement
- Provide third level support for Lync Infrastructure and related systems
- Review and updating Lync Support and Training documentation
- Define Lync Online service components and areas of responsibility for support staff
- Provide Third Level support and administration to business IT systems
- Design and implementation of new IT solutions to support business requirements and growth.
- Maintain Workstation security using AD, Group Policy Objects and encryption services
- Building and supporting Workstation images using ImageX/WDS
- Liaising with business stuff and advisors to identify areas to be improved with technology
EXPERIENCE REQUIRED:
- 3-4 Year's experience within a similar role
- Strong focus on systems support
- Strong experience across the Microsoft Technology Stack including Lync, Exchange, Active Directory
- Experience in Analysing Lync Deployments/Implementing change
- Experienced in managing 3rd party relationships
- Microsoft certifications would be an advantage
This is a fantastic opportunity to work with some of the most advanced technologies and to gain experience within the project management space.
This is a full time contract role with IT. Alliance, we are a managed services company offering a broad catalog of services from Project Manager, Business Analysis, Systems Support (Fully Outsourced) and we also have a sister company specializing within the cloud computing sector.
This particular customer is about to engage upon a number of exciting projects within the business utilizing the latest in technologies one of which is Lync.
KEY RESPONSIBILITIES WITHIN THE ROLE:
- Analyse existing Lync Deployment and defining areas for improvement
- Provide third level support for Lync Infrastructure and related systems
- Review and updating Lync Support and Training documentation
- Define Lync Online service components and areas of responsibility for support staff
- Provide Third Level support and administration to business IT systems
- Design and implementation of new IT solutions to support business requirements and growth.
- Maintain Workstation security using AD, Group Policy Objects and encryption services
- Building and supporting Workstation images using ImageX/WDS
- Liaising with business stuff and advisors to identify areas to be improved with technology
EXPERIENCE REQUIRED:
- 3-4 Year's experience within a similar role
- Strong focus on systems support
- Strong experience across the Microsoft Technology Stack including Lync, Exchange, Active Directory
- Experience in Analysing Lync Deployments/Implementing change
- Experienced in managing 3rd party relationships
- Microsoft certifications would be an advantage
This is a fantastic opportunity to work with some of the most advanced technologies and to gain experience within the project management space.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges