Lync Specialist

For our banking client in Zürich we are currently looking for IT Communication/Collaboration Specialist:

START: ASAP

Duration: 1 year

The role involves:

Administration and support of the Microsoft Lync-, Exchange- and Active Directory Infrastructure

Management of the quality, reliability, capacity, performance and configuration of the regional/global Lync Enterprise Voice estate

Managing and deploying the instrumentation required to proactively manage service reliability and quality as well as the integration of Lync with Exchange (Unified Messaging) and Video Conferencing platform (Cisco)

Change and release testing and implementation

Capacity management in Lync 2013 and Actiance Vantage estate and Integration of Lync Edge services (Federation, Web Conferencing and Mobile Collaboration)

Providing guidance and council to operators, engineers and product managers on best practice

Troubleshoot end to end infrastructure including compliance stack (Actiance)

Review CDR and QoE reports to manage service quality and end user experience

Ensure 2nd level support to other departments and consistency with other regions (AMER/EMEA/APAC)

Ability to work off business hours

Michael Bailey International is acting as an Employment Business in relation to this vacancy.