Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.
Vakante Jobangebote finden Sie unter Projekte.
Lync Operations Analyst
Eingestellt von Harvey Nash IT Recruitment Switzerland
Gesuchte Skills: Support, Client, Voip
Projektbeschreibung
For our client in Zurich, we are looking for a Lync Operations Analyst for a 6 months' assignment
Required skills:
*BS, Computer Science or Information Systems/Technology is preferred
*Troubleshooting incidents escalated from L1 Support and Local Help Desk for the Lync Unified Computing environment
*Conducting critical system maintenance activities required to maintain service quality and performance of the Lync environment (core Lync features), including: patching, server refresh, capacity management, development and review of reports, and backup/recovery.
*1 to 3 years' experience supporting or deploying Microsoft Communications Solutions (OCS, Lync, Skype for Business) in enterprise environments (5,000+ users)
*Experience deploying, configuring, and supporting Lync 2010/Lync 2013/Skype for Business, including supporting core functionality on desktop/mobile clients, and integration with Microsoft and custom applications
*Experience providing support in one or more of the following administrative tasks for Lync
*User and access management and/or configuring security in Lync environment
*Backup and restore of environments, testing, and Disaster Recovery
*Reporting on system performance and stability
*3+ years' experience deploying, configuring, and supporting Exchange 2010+ or VoIP platforms (Avaya, Cisco, etc.) in an enterprise environment
*3+ years' experience administering all aspects of Windows Server environments, including provisioning, supporting, monitoring, and troubleshooting
*Fluency in English, both written and verbal
*Strong communication and interpersonal skills, especially with end-users in a support environment
*Ability to effectively prioritize and execute tasks in high-pressure situations
*Ability to collaborate with others and effectively work in a team environment
*Demonstrates a positive attitude as well as a desire to take initiative for professional development and seek opportunities to build new skills and areas of expertise
*Strong analytical capability and the ability to understand complex problems and abstract information from large data sets
*Perform with personal accountability and professional integrity, and lead by example
If you are interested and match the required criteria, please apply.
Required skills:
*BS, Computer Science or Information Systems/Technology is preferred
*Troubleshooting incidents escalated from L1 Support and Local Help Desk for the Lync Unified Computing environment
*Conducting critical system maintenance activities required to maintain service quality and performance of the Lync environment (core Lync features), including: patching, server refresh, capacity management, development and review of reports, and backup/recovery.
*1 to 3 years' experience supporting or deploying Microsoft Communications Solutions (OCS, Lync, Skype for Business) in enterprise environments (5,000+ users)
*Experience deploying, configuring, and supporting Lync 2010/Lync 2013/Skype for Business, including supporting core functionality on desktop/mobile clients, and integration with Microsoft and custom applications
*Experience providing support in one or more of the following administrative tasks for Lync
*User and access management and/or configuring security in Lync environment
*Backup and restore of environments, testing, and Disaster Recovery
*Reporting on system performance and stability
*3+ years' experience deploying, configuring, and supporting Exchange 2010+ or VoIP platforms (Avaya, Cisco, etc.) in an enterprise environment
*3+ years' experience administering all aspects of Windows Server environments, including provisioning, supporting, monitoring, and troubleshooting
*Fluency in English, both written and verbal
*Strong communication and interpersonal skills, especially with end-users in a support environment
*Ability to effectively prioritize and execute tasks in high-pressure situations
*Ability to collaborate with others and effectively work in a team environment
*Demonstrates a positive attitude as well as a desire to take initiative for professional development and seek opportunities to build new skills and areas of expertise
*Strong analytical capability and the ability to understand complex problems and abstract information from large data sets
*Perform with personal accountability and professional integrity, and lead by example
If you are interested and match the required criteria, please apply.
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges