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Lucent 5ESS Switch Technician
Eingestellt von Yoh
Gesuchte Skills: Network, Client, Voip
Projektbeschreibung
JOB RESPONSIBILITIES:
- Maintain excellent acknowledgement and response time to alarms and customer calls.
- Collect and analyze system data to troubleshoot, identify, and resolve emergency network problems as well as less critical network issues.
- Provide high quality documentation of network failures and maintenance activity.
- Prepare written reports of symptoms, actions, timelines, root cause, customer impact, and final solution.
- Gather information from persons involved in the activity.
- Establishes factual data to allow management and vendors to understand the problem and prevent reoccurrence.
- Verify that network subsystems are operating within standards by gathering and analysing system performance data.
- Propose and implement solutions to identified problems.
Job Qualifications:
- Technical fault management skills on the Lucent 5ESS and Nortel DMS switch family including TDM, Packet and VOIP technologies.
- Excellent oral and written skills with the ability to communicate technical information to all audiences.
- Must work with a sense of urgency and be able to multi-task.
- Excellent customer service skills.
- BS degree or equivalent, plus three-to-five years of telecom experience is preferred. Able to work any shift and some holidays.
- Able to work in a high volume, fast pace work environment (24 x 7)
DISCOVER ALL THAT'S POSSIBLE WITH YOH. APPLY NOW.
RECRUITER: Tomika White
Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry.
Yoh, a DayJ2W: TELECOMJ2WBRKSC
Ref:
Branch: IT & Telecom
Projektdetails
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Einsatzort:
Winter Park, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung