LTE Field Engineer

Urgently seeking LTE Field Engineer's in Sydney CBD location. This is an excellent chance to secure a contract position before the New Year.

In this position you will provide technical support for customer queries, according to customer contract and internal support model; scope of work depends on role assigned to an engineer as below

You will act as first point of contact for customers, provide support for Project Installation integration Implementation commissioning, Quality Audits, supports implementation of preventive proposals, support TD-LTE deployment.

To be successful for this role you will have:

Possess good customer service soft skills in order to communicate professionally with the customer

Support planning for local H/W related eg retrofit activities if required

SW change impact assessment documentation to be produced on customer request

Review product related technical notes in order to indicate changes required correct deployment LTE Sites

Communicate with customer with regards to software compatibility, new Software

Support on site testing requirements for testbed installation/first network installation as required per Care agreement - this is in case local care capacity is not sufficient to cover this eg for multiple product at the same time

Train and develop competence in the local team or Subcontractors

Support Installation Audits for LTE site Installation.

Please click the apply now button or send your Resume directly

For further queries please call Jasmina