Life Insurance Claims Processor

Keywords:

life insurance claims, detail oriented, customer service skills, excellent communication skills, basic computer skills

Are you detailed oriented, with excellent customer service skills? Are you looking for a great long-term contract position with great rate of pay and awesome work hours? If you answered yes, then this could be just the position YOU have been looking for.

Currently, we are seeking administrative type professionals to join our team for our client located in Brentwood TN area. Selected individual will join a team environment and process life insurance claims via telephone. Must be able to evaluate policies for details and accuracy and handle calls from customers, agents, funeral homes, attorneys, etc. Excellent communication skills are required.

REQUIRED SKILLS INCLUDE:

- Excellent customer service, communication and phone etiquette skills
- Very detailed oriented, with the ability to analyze and verify very specific details on polices.
- Above average computer keyboarding skills and a professional demeanor
- Must be able to handle various customers and temperaments

KNOWLEDGE/EXPERIENCE/EDUCATION/TRAINING:

- Must have basic knowledge of Windows based computer system
- Strong customer service orientation
- Ability to learn quickly with or without benefit of written procedures
- Has excellent written and oral communication skills used to negotiate solutions with customers of varying temperaments.
- Strong attention to detail
- LIFE INSURANCE EXPERIENCE IS NOT REQUIRED, ON THE JOB TRAINING WILL BE PROVIDED, SELECTED INDIVIDUAL MUST BE MOTIVATED WITH A WILLINESS TO LEARN
- Ability to use independent initiative to seek answers to customer concerns.
- Ability to plan, organize workflow, while setting goals
- Ability to thrive in an ever-changing team environment
- Strong attention to detail
- Self-motivated, able to work with minimal supervision
- Ability to understand multiple lines of business

60% time spent in contact with teammates, customers, management, and other departments. Requires tact, conflict resolution skills, and the knowledge and experience of the business to provide accurate and informative answers to customer's inquiries

This is a fantastic open-ended hourly, contract position, great work environment, work hours M-T 8-5 and Friday 8-3. Must be able to pass a criminal background check and drug screen, what are you waiting for, submit your Resume NOW.