Level 3 Tech

LEVEL 3 TECH - HILLSBORO, OR

At CompuCom, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

We are looking for a LEVEL 3 TECH to provide support for PCs and printers. The ideal candidate will support the operation help desk which supports Factory hardware mainly business group owned clients and printers.

RESPONSIBILITIES

- Build new systems
- Fresh build identified systems and recycle identified systems.
- Break fix Hardware and basic build installs to PCs of Legacy Windows and Windows 7 64bit.
- Printers, Hubs-Passive, Hubs-Active hook up hub, Cabling, network skills. (configure static IP to be ready to connect to domain)
- Remote desktop administration, HTML, Visual Basic (install and find resolution-ensuring installed correctly), Active Server Pages.
- Ghost imaging (down the wire)
- Big Fix (bundled software)
- Data Administration working with engineer updating information as directed by engineer
- Knowledge of remote administration (ie, remote desktop, Terminal Server
- Printer audits
- Data entry of PC into system

QUALIFICATIONS

- Able to work an 8am 5pm shift Monday- Friday
- Must be able to pass 10 year Criminal Background Check and Drug Screen
- Physical requirements of position: able to lift up to 70 lbs
- Knowledge of commonly-used Tech Support concepts, practices, and procedures
- Must have laptop, desktop and printer break/fix experience

*CompuCom supports Employment Equity and Diversity* CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, its all about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded by worldwide and regional organizations alike for our pragmatic approach, best practices, and highly skilled workforce. This balance provides the perfect alternative to address the evolving challenges facing you, today and in the future. More than a trusted advisor, CompuCom is your trusted doer.