Level 2 Support Technician

Yoh has a contract opportunity for a LEVEL 2 SUPPORT TECHNICIAN to join our client in Wilmington, DE.

JOB RESPONSIBILITIES:
- Provide proactive support to iPad users related to data plan consumption, application installations, and other items as required.
- Perform advanced troubleshooting for iPad hardware and software issues.
- Manage support incidents escalated from Level 1.
- Provide on-site support to new hire classes (estimated to be 1.5 classes per month).

JOB QUALIFICATIONS:
- Strong interpersonal skills required.
- Previous support/Help Desk experience is strongly preferred

DISCOVER ALL THAT\'S POSSIBLE WITH YOH. APPLY NOW.

RECRUITER: Rebecca Moore

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading HR Solutions.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

J2W: INFOTECH

Tax Term: CON_W2J2WBRPHIL

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Branch: IT & Telecom