Learning & Organization Effectiveness Specialist - 5-Month Contract

LEARNING & ORGANIZATION EFFECTIVENESS (LOE) SPECIALIST

Curriculum/training design

CONTRACT: 5 months (W2)

LOCATION: Rockville, MD 20852

JOB NUMBER: 60532

CLIENT: One of the country's largest health care and health plan providers

DEPARTMENT: Human Resources

SIZE OF TEAM: 6

TRAVEL: Potentially drive to other facilities

JOB SUMMARY:

- The LOE Specialist is responsible for designing, delivering, and coordinating sustainable learning solutions and programs to develop skills and improve job performance in the organization
- Acts as project manager for LOE-based projects (People Pulse, 360 administration, Internship program, Diversity Leadership Program)

MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

- 30% - Serves as project manager for various LOE-based projects, to include
- People Pulse - manages administrative process for region-wide employee survey, coordinates People Pulse Project Team Meetings and champions
- Internship Program - manages contracts and relationships with universities and contracted schools
- 360-degree feedback assessment - manages administration, documentation, financial recharges
- Diversity Leadership Program - partners with LOE consultant to design and execute program, manages data tracking, metrics, and evaluation process
- Leadership Cohort - track and manage learning pathways and development of members of the leadership cohort. Partner with LOE consultants to ensure transfer of learning into application
- Knowledge management - updates documentation for org charts for the region
- 20% - Facilitate training programs to employees and leaders at all levels (eg New Employee Orientation, Management Essentials, Facilitative Leadership, Communicating with CARE, Can We Talk). Conducts individual service coaching and feedback to support reinforcement of learning
- 15% - Partners with LOE Consultants to design and develop innovative, competency-based curriculum and programs (eg manuals, presentations, E-learning) to support the Leadership Development Program at various levels. Uses instructional design and adult learning principals
- 20% - Serves as team's subject matter expert for the 6 Disciplines of Breakthrough Learning
- Provides and executes on recommendations for enhancing current LOE offerings for sustainability of learning solutions
- Develop and report ongoing metrics to determine effectiveness of training programs. Measures program impact using a variety of methods ie evaluation, testing, coaching. Analyzes metrics and trends in order to present recommendations for enhancement to learning process
- 10% - Researches external training programs and products for internal use. Manages relationships with learning and development vendors. Negotiates vendor contracts and supports LOE Director with management of vendor budget
- 5% - Assists LOE Director with budget analysis

TOP DAILY RESPONSIBILITIES:

- develop manager templates and website trainings for manager onboarding
- develop internal curriculum for LOE department
- help develop metric for correlating different data measures

REQUIRED EDUCATION, EXPERIENCE, AND SKILLS:

- Bachelor's Degree or equivalent experience in related field
- Minimum 3 years' experience in HR, training, or administration role
- 3 years training design/delivery experience
- 3 years facilitation experience
- Excel, PowerPoint, curriculum and training material design, project management
- Listening, communication, collaboration/partnering with consultants, attention to detail, creative thinking

PREFERRED EXPERIENCE AND SKILLS:

- 5 or more years' experience in HR/training role
- 3 or more years project management experience
- 3 or more years consulting and/or coaching experience
- Budget management experience
- Certifications (eg Facilitative Leadership, MBTI, DISC, TKI)