Learning & Development Officer

LEARNING AND DEVELOPMENT OFFICER, LEEDS OR ROTHERHAM, 6 MONTH FIXED TERM CONTRACT

Capita's CONTACT CENTRE OUTSOURCING division is currently recruiting for a Learning and Development Officer to join our team on an initial 6 MONTH FIXED TERM CONTRACT.

Our L&D team DESIGN, DELIVER AND EVALUATE effective learning solutions for Capita working across multiple clients, sectors and employees in our business.

Training will focus on induction, up-skilling and performance improvement initiatives among other topics in a classroom environment of around 15 delegates. You will be responsible for DELIVERING EFFECTIVE TRAINING to motivate and engage delegates to meet our business objectives. You will provide tailored operational COACHING support to employees. You will also EVALUATE the training using scorecards to review the return on investment of the training.

We are seeking commercial aware and engaging L&D Trainers with a background in SALES OR COLLECTIONS. Ideally you will have CiTP or equivalent.

Please apply for further details.

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.