Lead Project Manager - Insurance - Customer Journey - Digital/Ecommerc

ROLE - Lead Project Manager - Insurance - Customer Journey - Digital/E-commerce - Edinburgh - £396/day

PURPOSE OF THE PROGRAMME

Our client, a leading UK retail bank require the services of a Project Manager to work on a retirement project. The aim of the programme is to transform the customer journey before and during retirement, so that customers make better informed decisions and feel supported. To ensure value for money, and compete in the open market, we will dramatically increase the competitiveness of our annuity rates.

CORE SKILLS

- Digital/E-commerce system delivery
- Project Management
- Change Management
- Full Life Cycle Experience
- Implementing  Change into Business
- Major systems/Organisational/Cultural Change

DESIRABLE SKILLS

- Cultural Change and Embedding Capability
- Management Practice
- Project Management
- Change Management
- Full Life Cycle Experience
- Implementing  Change into Business
- Major systems/Organisational/Cultural Change

ADDITIONAL INFORMATION

To lead the business model, operational design and readiness capability to support the delivery of an Open Market Annuity product launch

- To partner with the Actuarial. Products and Distribution and Operations teams in operating model design
- To ensure the Functions are ready to support the new product
- to ensure all capabilities align to the Risk and Controls environment of the Bank
- to ensure we can prove the capability of the operation before launch
- To work with the IT PM to deliver any technical enablers of the solution