Lead Process Analyst

Fantastic Opportunity to get involved in the initial phases of a high profile customer focused Retail banking program The Process lead role will be accountable for the coordination of the process documentation production across the various streams of the Program.

Working with Program Stream leads, the individual will identify, prioritise and document processes to aid in the development of Business Process Impact Assessment artefacts across the program (BPIAs)

KEY RESPONSIBILITIES

- Lead Process Analysts in the documentation of As-is and To-be process maps
- Plan and conduct workshops to identify process changes
- Document processes aligning to standard process documentation methodology
- Maintain status of process documentation, tracking to program schedule and milestones, provide reporting on status.
- Engage directly with Program stream leads to elicit process needs and change requirements.

KEY REQUIREMENTS

- Strong Business analysis skills and understanding of business requirements, processes, and standards.
- Business process documentation experience in a range of industry best practice tools and standards.
- Re-design of business processes to meet or exceed customer expectations
- Solid understanding of project management and business analysis methodology, life cycles, disciplines and procedures. Ability to quickly adapt to in-house Project Management methodology.
- Deals with complex situations holistically. Ability to translate complex project problems to business stakeholders

DESIRABLE

- Experience within the Digital industry
- Knowledge of project life cycle and business analysis methodology
- Apply Lean Six Sigma principles to revise processes, procedures and work practices
- Previous banking experience

TO APPLY FOR THIS OUTSTANDING ROLE PLEASE CONTACT LINDSAY REYNOLDS CLICK ON THE APPLY BUTTON BELOW.