Lead Desktop Support

Our direct client is in need of a Lead IT Desktop Support Specialist in their Rigby, ID location..*This is a remote position and will require travel. A valid drivers license and reliable transportation are required*
Initial 6 month contract, with strong possibility of it going long-term
- Desktop support responsibilities include; imaging new PCs or laptops, hardware/software setup and configuration, remote control, and phone support to trouble shoot and resolve issues.
- Provides second/third level end user PC support with a high degree of autonomy.
- Coordinates configuration/installation and general troubleshooting of PC hardware and software.
- Implements hardware and software testing.
- Requires ability to develop, work through, and complete technical projects.
- Able to document processes and procedures according to corporate standards.
- Provides status reports and problem summaries.
- Develop, work through, and complete complex projects as well as document processes and procedures according to corporate standards.
- Delegating responsibilities of the project to appropriate team members and provide status to supervisors and clients.
- Maintain the professional competence, knowledge and skills necessary for the satisfactory completion of responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training.

Required:

- Bachelor's degree in computer science, information technology or related field or equivalent work experience. Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.
- 2+ years additional directly related technical experience is required.
- 5 years hands-on experience in desktop support.
- Excellent verbal and written communication skills.
- MCSE or CNE, A+, CAN 5.x certification in one or more MS operating systems.

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We will call qualified candidates after review.
Resumes will NOT be sent to clients without your approval.

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REFERRALS WANTED - $500 REWARD!
Refer a colleague to us, and Precision will pay you $500 if we find a job for that person!

(The fine print: The referred candidate must be previously unknown to us. Start date must be within 6 months of referral.)

Overtime: straight time