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Lead Business Systems Analyst - Financial Services, Agile

Eingestellt von Synectics

Gesuchte Skills: Design

Projektbeschreibung

Lead BSA with financial services experience needed for a Call Center Ops/Footprint IT and Outbound Channels applications.

This team will be moving to an Agile environment. This BSA will initially spend about 50% of their time on Call Center Ops/Footprint IT, but this resource will be equally adept at supporting our Outbound Channels applications such as TS2 (QMS), CallTech/OnQ, First Data (Recoveries 1, Decision Master, SQRP, and Evolve).

RESPONSIBILITIES

- Owns the integrity of the solution through customer acceptance and final disposition of solution.
- Development, maintenance, management, and delivery of technical information or documentation to the appropriate audiences in the appropriate standard formats via print and online mediums. Includes interface with management, users, and information technology professionals to create high-level conceptual solutions to business problems.

SKILLS

Experience with Call Center Ops a plus. Requirements definition and traceability experience. Financial Services experience. BSA experience (Data and Systems analysis) 3+ years. Served as lead BSA on multiple project life cycles; Significant experience in industry (3+ years). QA and testing phase experience required. Deep knowledge of diverse technologies and new and current architectures. Skills in object, data, and/or process modelling, business process design. Lean/Agile development experience. Excellent strategic application of experience. Demonstrated experience leading requirements, data and systems analysis. Outstanding negotiation, facilitation, and consensus building skills. Ability to effectively communicate across multiple levels (Executive Sponsors to team members). Ability to communicate technical issues to non-technical individuals.

Synectics is an Equal Opportunity Employer.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Medien/Design

  • Skills:

    design

Synectics