LCMS Implementation Analyst

Plans, directs and completes the analysis of LCMS implementation needs. Provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Acts as a liaison between the user community and internal and vendor resources.
-Complete required analysis deliverable documentation
-Participate in working sessions with cross-functional resources
-Presents at peer reviews to solicit feedback on materials created

SKILLS:

QUALIFICATIONS:
-Has the ability to apply the knowledge of the business processes in their area of responsibility and can work with the Business to define requirements that will drive efficiencies in the business taking into account the entire picture as well as the details
-Has the ability to apply the knowledge of the application systems in their area of responsibility and can identify, evaluate and define impacts of changes, provide alternatives both to the application changing and all upstream and downstream systems, or identify if a change is a manual process taking into account the entire picture as well as the details. Generally assigned to cross-functional and cross-departmental projects with moderate complexity and cross-system impacts.
-Has the ability to utilize available resources to determine solutions and document and communicate solutions to meet business objectives.
-Ability to apply modelling techniques to Analyst deliverables
-Has the ability to perform a cost/benefit analysis to determine whether automation is the appropriate course of action
-MS Office Tools (Word, Excel, Project, PowerPoint, Visio)
-Has some exposure to various business process and system modelling tools including: Data Flow Diagrams, Process Models, ER diagrams, Dimensional Data Models, Context Models, Event Modeling, State Modeling, Process decomposition, and Use Case Scenarios
-Has some understanding of system development life cycle
-Ability to effectively manage time, prioritize work, multi-task across many assignments, and create deliverables with some direction
-Ability to assess the impact of new requirements on an existing suite of 1-3 simple applications
-Technical writing skills producing clear and unambiguous deliverables

Experience:
- 2-4 years experience implementing and or administering Learning Content Management Systems (LCMS).
- 2-4 years experience with supporting purchased or in-house developed applications required
- 2-4 years experience in software development, software design or business process design and implementation required
- 2-4 years experience developing business solutions with a variety of tools required
- 2-4 years of demonstrated familiarity with HTML, HTML5, CSS, XML

PREFERRED SKILLS:
- 2-4 years experience in telecommunications industry preferred
- 2-4 years of experience in learning and development, instructional design, training, or related fields