L2 Network Support Engineer

JOB TITLE: NETWORK ENGINEER/ADMINISTRATOR

LOCATION: BENSALEM, PA

DURATION: CONTRACT TO HIRE

Job Description:

Change management (System Configuration & Rule base, Signature Updation, Fine-tuning)               

Change request creation and updating.

Trouble Ticket Creation & Remediation 

Firewall rule base review and fine tuning recommendation            

Firewall rule base improvement implementation

Root cause analysis for any major incidents (Sev1)

Develop and approve new network security policies and procedures and implement them.                

Compliance, Operational and management reports

Tools for administration and operations               

Analysis of  logs and reports      

Escalation Matrix- development, updates               

Review the backup of the configurations in place

Audit and clean up of the un-used rule on the Firewall                

Check the High Availability of the Firewall configuration (if in HA mode)

Administration and Management of Customer Antivirus  infrastructure               

Ongoing distribution of Antivirus Agents as required

Troubleshooting of anti virus software issues

Scan and fix issues for Antivirus clients and Servers

Monitor Antivirus Infrastructure              

Monitor for any critical Virus attacks       

pdate virus pattern files and data files with latest release available on Servers           

Antivirus Compliance Reports Weekly/Monthly

Notification on any critical Antivirus updates

Mapping of Security Policy and Procedure               

Documentation of Process and Procedures

Identification of  Security patches           

Evaluation of  identified patches

Discussion with all system owners for the awareness of  patches in terms of criticality               

Approval for patch deployment on security systems which patching has to be done manually.

Deployment of patches on the Security Devices

Generating reports for the Servers patching status

Follow up with server team as well as Dc-Ops team for Job Failures on Control-M Patch Scripts

Compliance, Operational and management reports & trend Analysis                              

Creation of User and Web server certificates               

Renewing the root and sub-ordinate certificates

Weekly check on the certificates which are about to expire and renewing it accordingly.

Handling the day-to-day tickets for the Websense.

Seeking approval of the Security-Compliance team in order to allow/block a URL.

Fine Tuning the URL and updating the Websense team accordingly.

Weekly check if the database is getting updated on regular basis

Rogue Device and Airwave

Warm Regards,

Saibaba P
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Sr. Resource Specialist
SYSTEL INC - Atlanta, GA