Junior Project Manager (Billingual Dutch - French)

Project Manager

Task Description:

Activities
As Customer Project Manager, your job is situated in the Enterprise Business Unit (EBU), that is in charge of the whole professional market, addressing large companies as well as small and medium sized enterprises. Within the PSM organisation (Customer Project and Service Management), you will be responsible for the successful implementation of complex and/or non-standard customer projects. For some projects you might need to align with foreign affiliates and/or partners.
Your customers will belong to either the Proximus EBU COR (Corporate Clients) segment. Project budgets can range from Euros 50.000 to Euros 1 million. Your customer contacts are to be situated mostly at middle management level.
The projects to manage are based on a tailor made TELCO and solution and have for our customers a strategic character with a medium to high business complexity (eg. migration of customer environment from technology 'A' to 'B' without operational customer impact, implementing new solutions involving the creation of tailor made customer operational processes...).

Your role & responsibilities:
At the project start, you ensure to get a clear understanding on the solution to implement.
You setup and manage the project implementation team, composed by 'non-dedicated' TELCO and/or ICT resources and supported by Pre-sales, Account & Product Managers.
You create and get approval on the detailed project plan, taking into account the customer expectations and the availablity of resources.
You guarantee the quality of the project deliverables and make sure that the project planning is respected by closely follow-up on the implementation and taking pro-active actions to avoid deviations.
During the entire implementation phase, you act as main point of contact for the customer as well as for the subcontractors and/or partners.
You report on the progress by centralizing all relevant information and a to-the-point communication towards both your customer and your management.
You anticipate potential risks to avoid implementation issue throughout the entire project phase by taking appropiate actions within the organization and/or towards the customer.
You are responsible for the financial result of the project and ensure that the project remains within the agreed scope and is realized within the agreed budget
Before project closure, you handover all relevant project information to the operational teams and get customer acceptance on the implemented solution.

Your Profile:

Requested competences:
You have 3 years of relevant working experience (eg working in a customer facing environment) and ideally a first PM experience
you are efficiently organized.
Your analytical mindset helps you in solving problems.
Your action-oriented approach allows you to deal with multiple projects simultaneously.
With your communication skills you are capable of convincing others
Your positive attitude allows you to deal with resistance and/or setbacks.
You're stress resistant

And further .
You are bilingual Dutch/English.
A 'VOL-VCA' certification is an asset
technical (IT) backgroud is a asset