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Junior IT Technician

Eingestellt von ITech Consult

Gesuchte Skills: Support, Client

Projektbeschreibung

REFERENCE #: 5647NC

INDUSTRY: Pharmaceuticals

LOCATION: Basel Und region

STARTING DATE: 01.09.2015

END DATE: Till 31.12.2015

WORKLOAD: 100%

MAJOR ACCOUNTABILITIES

-Work with HPSM ticket system (track, document, implement)
-Allocate and prepare hardware for deployment
-Deliver and install IT-infrastructure for either new user or bulk requests and Reclaim hardware process
-Handling of the repair process
-Inventory management (stock rooms, DSMT)
-Request Hardware via ARIBA

ACT AS A POINT OF CONTACT FOR HARDWARE POOL CUSTOMERS AND SERVICE PROVIDERS

REQUIREMENTS/EDUCATION:

-High school diploma or informatics education
-MCP - MCSE certification is an advantage
-2 + years of successful technical experience in a desk side support
-Experience in Technical writing for documentation
-Experience with ITIL (Foundation) is required
-Experience in technical skills for analysing and troubleshooting problems.
-Experience in Windows Client Technology, Desktop and Productivity tools and experience with at least one Ticketing tool
-Experience working in a complex customer environment
-Fluency in English and German required

Projektdetails

  • Einsatzort:

    Basel, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    Till 31/12/2015

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

ITech Consult