Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.

Junior IT Support Professional

Eingestellt von ITech Consult

Gesuchte Skills: Support

Projektbeschreibung

REFERENCE #:5558NC

INDUSTRY: Pharmaceuticals

LOCATION: Basel und Region

START: ASAP

DURATION: Till 31/12/2015

WORKLOAD: 100%

ACCOUNTABILITIES:

- Servicing of all designated user request channels according to defined schedules.
- Incident management from initial contact through ticketing, user interactions and fixes to ticket closure.
- Correct documentation and correct 'incident passover' to other Service Desk teams and solver groups.
- Escalations according to escalation policy. On site visits as necessary.

MAIN RESPONSIBILITIES:

- A demonstrable background and understanding of IT with good technical skills. (No experience is necessary provided a candidate can show his deep interest in IT)
- A demonstrable, evidence based, interest in helping.
- Business German and English written and spoken
- Preferable from the science background

Projektdetails

  • Einsatzort:

    Basel, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    Till 31/12/2015

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

  • Skills:

    support

ITech Consult