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Junior IT Support

Eingestellt von ITech Consult

Gesuchte Skills: Support, Macos, Network, Citrix

Projektbeschreibung

REFERENCE #: 915428NC

Industry: Pharmaceuticals

Location: Basel und Region

Start: ASAP

Duration: 31/12/2016

Workload: 90-100%

INTRODUCTION:

Since its founding in 1997 ITech Consult AG has expanded its network of freelance IT continuously. Today we have access to over 30,000 reported IT specialists (developers, system specialists, project managers, supporters, etc.). So we are able to present computer science professionals with the required profiles in a short term.

MAJOR ACCOUNTABILITIES

-Hands on technical support for non-standard IT solutions including label printers, Scala, training room PC's, tablets, Windows 7, Windows 8, Windows 10, IOS, MacOS, Citrix, Bomgar.
-PC life cycle replacement scheduling.
-Designing and drawing processes.
-Solutions creation.
-Working closely in a highly matrixed organization.

KEY PERFORMANCE INDICATORS/MEASURES OF SUCCESS

-Support of non-standard solutions as services.
-Scheduling of PC life cycle replacements against retirement dates.
-Creation of documentation for new services.
-Technical design of new service solutions.
-Some service management responsibilities.

EDUCATION/EXPERIENCE

Minimum education/experience:

-Apprenticeship in IT or degree mandatory
-5 years in a IT support role.
-English/German as business languages

Desirable education/experience:

-Experience of management of a service is highly desirable
-Experience communicating
-Languages
-Experience of the Pharma Domain

Projektdetails

  • Einsatzort:

    Basel, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    31/12/2016

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

ITech Consult

use Date;