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Junior IT Help Desk Professional

Eingestellt von Experis AG

Gesuchte Skills: Network, Consultant

Projektbeschreibung

JUNIOR IT HELP DESK PROFESSIONAL, BASEL - (GERMAN/ENGLISH) - PHARMA

Are you a Junior IT Help Desk with a background in IT and ready for your next career step?

If so, I invite you to see the following information regarding the challenging role we can offer you:

Experis IT is looking for a JUNIOR IT HELP DESK for one of the biggest pharmaceutical players with HQ in Basel.

This is a 7 months contracting position starting from June until the end of the year with the option of an extension.

YOUR MAIN RESPONSIBILITIES?

In this role, you as a Junior IT help desk will be part of a cross functional team. In addition you will be responsible for ensuring IT support either onsite by phone or chat for incidents related to all type of computers, video conferencing & collaboration tools as well as mobile devices. Furthermore, you as a junior IT Help Desk professional will make investigations, troubleshooting and resolve reported incidents in a timely and efficient manner. In this exciting project, you will work by adhering to the ITIL processes. At least, you as a dynamic and motivated candidate, you will act as a consultant (ie give trainings/workshops etc.) in all IT related question executives may have and manages as well the third party if necessary.

TO BE THE BEST AT THIS ROLE, IT WOULD HELP A GREAT DEAL IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

- Excellent technical skills for ANALYSING and TROUBLESHOOTING PROBLEMS in a COMPLEX ENVIRONMENT
- Experience with at least one ticketing tool
- Strong understanding and knowledge of the common OPERATING WINDOWS (Windows 7, MAC etc.), the MICROSOFT OFFICE SUITE and the complete GOOGLE SUITE such as the MOBILE SOLUTIONS (IOS BASED)
- Capability to provide trainings for end users
- Passion for working in a diverse team
- Strong communication skills in GERMAN and ENGLISH
- High customer focused behavior
- Consultancy skills
- Experience in a similar global IT environment will be highly appreciated
- Training skills are considering as an advantage

If you are an independent, dynamic and highly motivated Junior IT elopHelhhHelp Desk Professional who wants to apply your skills in a well-known pharmaceutical environment with very attractive salary and who wants to extend your IT professional network & knowhow, then we look forward to receiving your application!

You would like to have more information on this role and the IT services company behind it?

Don't hesitate to contact Florence Wespiser

I am looking forward to hearing from you!

Projektdetails

  • Einsatzort:

    Basel, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    7 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Experis AG

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