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Junior Desktop Support

Eingestellt von Infoplus Technologies UK Ltd

Gesuchte Skills: Support, Network, Vpn

Projektbeschreibung

JR. DESKTOP SUPPORT
LOCATION: Paris , France
JOB TYPE: 6 months contract
DAY RATE: €70 - €80

RESPONSIBILITIES:
- Reporting to the Track Lead/Team Lead
- Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems
- Troubleshooting technical issues
- Ensuring that the processes are adhered to
- Building and configuring PCs and laptops as well as loading software, Setup applications like outlook, Wi-Fi, VPN and Backup
- Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices.
- Hands and Feet support for Network and Data center Equipment

REQUIRED SKILLS/QUALIFICATIONS:
- 2 years hands on experience as desk side/Onsite support/local IT engineer(Preferbally working in Corporate environment supporting more than 500 Users
- Strong Microsoft Operating System installation Win XP/Win 7/Win 8.1/MAC OS and troubleshooting skills
- Strong Experience in Providing Hands & feet Support for Network and Datacenter Equipments/Devices
- Strong experience in troubleshooting MS Office (Outlook, Word, Excel, Powerpoint etc)
- Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds
- Basic understanding of Audio/Video equipment and conference room setup
- User account creation for Active Directory, Exchange Mailboxes, Distribution lists
- Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool.
- Handheld - Blackberry, Android & IOS support knowledge
- Strong Customer service skills
- Strong written and verbal communication skills

Projektdetails

  • Einsatzort:

    Paris, Frankreich

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months (extendable)

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Infoplus Technologies UK Ltd