Junior Business Analyst SAP FICO

Next Ventures is urgently looking for Business Analyst for contract work in Lisbon, Portugal.

MAIN TASKS AND RESPONSIBILITIES

Provide Local Support to users

- User assistance: Questions and answers, ad hoc requests
- Incidents: First level of diagnosis and coordination of local investigations checking the right severity levels and challenge them if needed.
- Small changes: Gather local requests, check severity levels, assess solution impacts and sizing, core and standard alternatives, contribute to the Review Committees

Administrate local Portfolio and Incident Management tool, track outputs and resolutions

- Raise Incidents and small changes in Incident Management with the required detail description and quality, address questions & answers .
- Track Incident Management tickets until their resolution and communicate back to the users on resolution actions
- Mobilize and support the business to allow them to perform User Acceptance Test and closer of tickets
- Contribute to weekly meetings with maintenance Service Management team to review status, update plans and update priorities.
- Participate in the Service Maintenance Committees, as well as in the ad hoc meetings required, ie Quarterly closings

Deliver the functional design of the local features and requirements

- Liaise with Finance representatives
- Get support from design/delivery teams in Lisbon with Solution Expertise

Contribute to project and small change deployments

- Coordinate gathering of requirements and  local impacts analysis and support Solution test or User Acceptance Test ( communication, tests plans, test data )

PROFESSIONAL AND TECHNICAL SKILLS

Technical Skills

- Ability to understand & analyse existing Accounting processes & data, and to troubleshoot, correct, or enhance existing solutions.
- Ability to interact with accounting and controlling business users as well as IT infrastructure and batch monitoring teams
- Good knowledge of SAP data model
- Skills on a ticketing tool (preference = IBM Rational ClearQuest).
- Ability to develop requirements based on input gathered from a variety of sources including statutory requirements from various countries, analysis results and feedback from the user community
- Ability to produce project deliverables and review for completeness and quality, and compliance with established project standards
- Ability to maintain good relationships with users
- Ability to support and perform user acceptance tests with the users

Non-technical Skills

- Must have
- Ability to work in complex environments (multi-cultural/multi-country/geographically distributed team)
- Ability to anticipate issues and react promptly
- Excellent Communication skills
- Ability to take ownership of problems and issues and manage to resolution
- Ability to work effectively with business partners, challenging where appropriate to give the best solution/results
- Nice to have
- Team management skills

EXPERIENCE REQUIRED

Managerial skills:

- Ability to work in a distributed delivery model, with near and offshore teams

EXPERIENCE REQUIRED

- Experience of SAP FI/CO accounting systems implementation is a must
- Experience in SAP BW-BO, ARIBA Buyer/Invoice solutions implementation is a plus
- Experience of BAU service delivery in BAU mode for solution implemented in several countries is a plus.
- Hands-on BAU experience in IT services, consulting or in IT department of a large international company is a plus

LANGUAGE

- Ability to communicate in English: Independent user (B1 in Common European Framework of Reference for Languages)
- Knowledge of another language would be an advantage
- Portuguese and Italian would be a plus

OTHER

- Ability to travel/ability to be relocated for short periods in other European countries

Please email me your resume if you are feel competent for this role, and I will contact you ASAP to discuss the details.