Junior Application Supporter (Ref.WB1918)

JUNIOR APPLICATION SUPPORTER

We are looking for a Junior Application Supporter within our 1st Level support department.

WE OFFER:

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An exciting and varied position as Junior Application Supporter responsible for Batch monitoring, Console monitoring and incident management of about 45 applications
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Provide day-to-day Production Support
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Track and solve tickets and act as key stakeholder for the applications you are responsible for
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Manage communication with internal clients within the Business and other IT teams (eg Application Development, Technology Services)
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Investigate problems involving multiple systems and other IT teams
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Assistance in Problem Management Process (NPL, Post Mortem)
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Ensure readiness of application documentation, update WIKI

- Implementing of changes following the change management process and ensure compliance of production readiness

YOU OFFER:

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Technical education with advanced training in Information Technology (eg diploma at equivalent level)
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Multiple years of experience and a proven track record in an application support role
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Basic knowledge of Control-M job scheduler or similar job scheduling system
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Good listening and spoken communication skills in English & German
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Strong team player
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Interest to have a broad overview of our application landscape
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Extensive analytical and problem solving skills and an ability to operate under pressure
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Analytic procedure
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High personal responsibility

Interested? If yes, then please send me your Curriculum Vitae to

WORK LOCATION: Zürich

START: ASAP

DURATION: 6 months +

PERMITS REQUIRED: EU citizen or valid work permit

WORKLOAD: 100%

LANGUAGE: English

REF: WB1918

BRINE SA has been providing its IT- and SAP specialists for short-, mid- and long-term projects in Switzerland since 1985, with customers primarily active in the following market sectors:
Financial services sector, especially banks and insurance companies
Pharmaceutical industry
Government and services sectors

BRINE SA is a stable, financially independent, Swiss enterprise with its head office in Zurich. Our services cover the entire IT spectrum, as well as interfaces to the various business sectors, and range from management- and IT-consulting through to software development and project implementation.

IT - Resources
We offer our top consultants, computer profis and SAP experts to our customers as external specialists for limited assignments and as well for permanent positions.

BRINE SA is especially distinguished by its renowned characteristic strengths:

Short reaction time - rapid selection and supply of consultant's CVs, with skills matched to customer requirements

Quality - we take quality very seriously, both for internal and external-facing processes, thereby convincing many customers to maintain a long-standing business relationship with BRINE SA Coaching - BRINE SA coaches and supports its consultants throughout the entire duration of the customer assignment

BRINE SA is ISO 9001:2008 certified since 2012