Junior Application Supporter (English and German Speaking)

German and English speaking Junior Application Supporter

Randstad Professionals is actively looking for a German and English speaking Junior Application supporter to join their banking client within the area of Product Asset Management. This department is responsible for providing production support globally across the firm.

This is an exciting and varied position as Junior Application Supporter responsible for Batch monitoring. You will console monitoring and incident management of about 45 applications, as well as providing day-to-day production support.

Responsibilities include but are not limited to:

-Tracking and solving tickets and act as key stakeholder for the applications you are responsible for.
-Managing communication with internal clients within the Business and other IT teams (eg Application Development, Technology Services)
-Investigating problems involving multiple systems and other IT teams
-Providing assistance in Problem Management Process (NPL, Post Mortem)
-Ensuring readiness of application documentation, update WIKI
-Implementing of changes following the change management process and ensure compliance of production readiness

Requirements for this role:
-Technical education with advanced training in Information Technology (eg diploma at equivalent level)
-Multiple years of experience and a proven track record in an application support role
-Basic knowledge of Control-M job scheduler or similar job scheduling system
-Good listening and spoken communication skills in English & German
-Strong team player
-Interest to have a broad overview of our client's application landscape
-Extensive analytical and problem solving skills and an ability to operate under pressure
-Analytic procedure
-High personal responsibility

If you're up for a new challenge, please don't hesitate to send in your application. I look forward to hearing from you!

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