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Junior Application Supporter

Eingestellt von Michael Bailey Associates - Zurich

Gesuchte Skills: Support, Client

Projektbeschreibung

For our banking client in Zurich we are looking for a

Junior Application Supporter

Location: Zürich

Duration: minimum 6 months

Start date: the sooner the better

We are looking for a Junior Application Supporter in the asset management area of our banking client for the 1st Level department. The team you will be working in is responsible for providing Production Support globally across the firm.

The client offers

- An exciting and varied position as Junior Application Supporter responsible for Batch monitoring, Console monitoring and incident management of about 45 applications
- Provide day-to-day Production Support
- Track and solve tickets and act as key stakeholder for the applications you are responsible for
- Manage communication with internal clients within the Business and other IT teams (eg Application Development, Technology Services)
- Investigate problems involving multiple systems and other IT teams
- Assistance in Problem Management Process (NPL, Post Mortem)
- Ensure readiness of application documentation, update WIKI
- Implementing of changes following the change management process and ensure compliance of production readiness

You offer

- Technical education with advanced training in Information Technology (eg diploma at equivalent level)
- Multiple years of experience and a proven track record in an application support role
- Basic knowledge of Control-M job scheduler or similar job scheduling system
- Good listening and spoken communication skills in English (German is a plus)
- Strong team player
- Interest to have a broad overview of our application landscape
- Extensive analytical and problem solving skills and an ability to operate under pressure
- Analytic procedure
- High personal responsibility

Michael Bailey International is acting as an Employment Business in relation to this vacancy.

Projektdetails

  • Einsatzort:

    Zürich, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Michael Bailey Associates - Zurich